The Designer Stone Company guarantees installation of stone counters, however because of the natural composition of stone we cannot guarantee that the stone will not crack on the counter top, we will however repair any cracks free of charge that occur within 1 year of installation. Any cracks that occur after 1 year will be repaired on a service charge basis.
All granite or marble counters are made from natural stone that has been quarried from mountains all over the world. As a natural product they are prone to variations in color, pattern and density that actually add to the beauty and charm of the material. Tiles in stone are under the same management and will also vary from tile to slab material as well as from piece to piece and crate to crate. While granite is a hard stone capable of withstanding the harshest of domestic environments, marble is fairly soft and functions much better in less used areas. Both materials can be scratched if abused and both can stain if not cleaned up immediately.
All measurements, dimensions and sinks must be provided to The Designer Stone Company before any fabrication can begin. Any incorrect measurements or any delays by others cannot be overlooked, thus The Designer Stone Company will not be responsible or liable. Delays caused by not receiving pertinent information prior to fabrication may cause scheduling conflicts and a possibility of overtime charges, plumbing, furniture and appliance moving is not the responsibility of The Designer Stone Company. If for any reason furniture or appliances must be moved, The Designer Stone Company is not responsible for damages that may occur.